Valley Mobile Auto Glass
Privacy Policy for Valley Mobile Auto Glass
Last Updated: August 13, 2026
Valley Mobile Auto Glass uses customer and website information to respond to quote requests, confirm vehicle glass details, schedule service, communicate with customers, and operate its website. This Privacy Policy explains what information may be collected, how it may be used, when it may be shared, and what privacy choices may be available.
This policy applies when you visit https://www.valleymobileautoglass.com/, call the business, submit a quote request, schedule auto glass service, or communicate with Valley Mobile Auto Glass.
Get a Free Auto Glass Quote
Send your vehicle and glass details and we’ll confirm the service, pricing, and an available mobile appointment.
- Free, no-obligation quote
- Mobile service at your location
- Same-day appointments when available
Prefer to talk? (818) 224-7676 Monday - Sunday 7 AM-9 PM
Information We May Collect
The information collected depends on how you interact with the business and the service you request.
Customer and Contact Information
We may receive:
- Name
- Phone number
- Email address
- Service address or general service location
- Preferred appointment date or time
- Information included in calls, forms, emails, or messages
Vehicle and Auto Glass Information
To prepare a quote or schedule service, we may receive:
- Vehicle year
- Vehicle make
- Vehicle model
- Vehicle body style or related identifying details where needed
- Glass location, such as windshield, door glass, quarter glass, or rear glass
- Description of chips, cracks, shattered glass, leaks, or other damage
- Information about vehicle glass features relevant to replacement or calibration
- Photos or other service-related information submitted by the customer
Service and Transaction Information
Depending on the service requested, information may include:
- Quote details
- Appointment information
- Service location
- Work performed
- Customer communications
- Transaction details
- Payment-related information where applicable
Website Information
When you use the website, certain technical information may be generated automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring source
- Website interaction data
- Cookie or similar browser data
How We May Collect Information
Valley Mobile Auto Glass may receive information when you:
- Submit a quote form
- Complete a contact form
- Call the business
- Send an email
- Request an appointment
- Provide vehicle details
- Send photos or damage information
- Communicate before, during, or after service
Website information may also be collected through cookies, browser technologies, hosting systems, analytics tools, or other service providers used to operate and measure the website.
How We May Use Information
Valley Mobile Auto Glass may use information to:
- Respond to quote requests
- Identify damaged vehicle glass
- Confirm vehicle year, make, model, and relevant glass features
- Prepare service estimates
- Schedule mobile service
- Confirm appointment details
- Coordinate technician arrival and service location
- Communicate about appointment changes
- Perform requested auto glass services
- Address service questions or follow-up issues
- Process payments where applicable
- Maintain service and transaction records
- Detect suspicious website activity or misuse
- Maintain and improve website performance
- Meet accounting, tax, legal, or regulatory requirements
Information submitted for a quote or appointment may also be used to continue the same service request without requiring you to provide the same details again.
Cookies and Website Technologies
The website may use cookies or similar technologies to support its operation.
Depending on the website configuration, these technologies may support:
- Website functionality
- Security
- Traffic measurement
- Visitor navigation
- Performance analysis
- Browser preferences
- Advertising measurement where applicable
Some website technologies may be operated by third-party providers.
You may control cookies through your browser settings. Blocking certain cookies could affect website functions that rely on them.
How Information May Be Shared
Valley Mobile Auto Glass may share information when necessary to operate the website, process a transaction, provide requested service, or meet a legal obligation.
Information may be shared with:
- Website and hosting providers that support website operation, maintenance, or security
- Scheduling or communications providers that support appointment management or customer communication
- Payment processors where electronic payment processing is used
- Business service providers that support administration, recordkeeping, or operations
- Analytics or advertising providers where such technologies are used
- Professional advisers when legal, accounting, or other specialized assistance is required
- Government or legal authorities when disclosure is required by law or valid legal process
Information may also be transferred as part of a merger, acquisition, restructuring, sale, or transfer of business assets where legally applicable.
Valley Mobile Auto Glass limits information sharing to legitimate operational, service, or legal purposes.
Data Security
Valley Mobile Auto Glass may use reasonable administrative, technical, and organizational safeguards appropriate to the systems and information involved.
These safeguards are intended to reduce risks such as unauthorized access, loss, alteration, or disclosure. No website, internet transmission, email system, or electronic storage system can be guaranteed completely secure.
Customers should avoid submitting unnecessary sensitive information through general contact or quote forms.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected.
Retention may relate to:
- Quote requests
- Scheduled or completed service
- Customer communications
- Payment and accounting records
- Warranty or service-related matters
- Dispute resolution
- Fraud prevention
- Tax requirements
- Legal claims
- Regulatory obligations
Different record types may require different retention periods. Valley Mobile Auto Glass does not apply one fixed retention period to all information.
Your Privacy Choices and Rights
You may contact Valley Mobile Auto Glass with questions about personal information connected with your interaction with the business.
Depending on applicable law, you may have rights to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of qualifying information
- Information about certain uses or disclosures
- Other privacy choices provided by applicable law
Some requests may require identity verification before information is disclosed, changed, or deleted.
Requests may also be limited where information must be retained to complete a transaction, maintain business records, resolve a dispute, prevent fraud, or comply with legal obligations.
California Privacy Rights
California residents may have additional privacy rights when a California privacy law applies to the business, the consumer, and the information involved.
Applicable rights may include requesting information about collected personal information, requesting correction or deletion, or exercising certain opt-out rights where legally applicable.
The availability of a specific right depends on the requirements and thresholds of the relevant California law. This Privacy Policy does not state that every California privacy statute applies to Valley Mobile Auto Glass.
Privacy requests may be submitted using the contact information below.
Third-Party Websites
The Valley Mobile Auto Glass website may link to websites or online services operated by third parties.
Those third parties control their own information practices. Their privacy policies apply when you leave the Valley Mobile Auto Glass website and interact directly with their services.
Children’s Privacy
Valley Mobile Auto Glass provides vehicle glass services and does not direct its website or services toward children.
The business does not intentionally seek personal information from children through quote requests, appointment forms, or other website features.
If information identified as belonging to a child is received unintentionally, it may be removed when retention is not otherwise required by law.
Changes to This Privacy Policy
Valley Mobile Auto Glass may revise this Privacy Policy when its website, service processes, information practices, or applicable legal requirements change.
The Last Updated date at the top of this page identifies the most recent revision.
Contact Us
For questions about this Privacy Policy or privacy-related requests, contact:
Valley Mobile Auto GlassPhone: (818) 224-7676Website: https://www.valleymobileautoglass.com/Hours: Monday–Sunday, 7 AM–9 PM