Serving Van Nuys & the San Fernando Valley since 1998 AGSC-Certified Technicians Open Monday - Sunday 7 AM-9 PM
Valley Mobile Auto Glass logo Valley Mobile Auto GlassMobile Service · Van Nuys, CA
Valley Mobile Auto Glass technician working on a vehicle windshield
Valley Mobile Auto Glass

Terms and Conditions for Valley Mobile Auto Glass

Last Updated: August 13, 2026

These Terms and Conditions apply to the Valley Mobile Auto Glass website, located at https://www.valleymobileautoglass.com/, and to requests or communications submitted through the website.

Valley Mobile Auto Glass provides auto glass repair, replacement, and related vehicle glass services in Van Nuys, California. These terms address website use, quote requests, appointment inquiries, customer-submitted vehicle information, and other website-related interactions.

Cracked or broken auto glass? We come to you — Monday - Sunday 7 AM-9 PM

(818) 224-7676
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Send your vehicle and glass details and we’ll confirm the service, pricing, and an available mobile appointment.

  • Free, no-obligation quote
  • Mobile service at your location
  • Same-day appointments when available

Prefer to talk? (818) 224-7676 Monday - Sunday 7 AM-9 PM

Acceptance of These Terms

Using this website means you agree to comply with these Terms and Conditions.

If you submit a quote request, appointment inquiry, contact form, or other website communication, the information you provide will be used to evaluate or respond to that request.

Separate terms provided in connection with completed auto glass work may also apply to the service performed.

Website Purpose

This website provides information about Valley Mobile Auto Glass services and gives customers a way to contact the business.

Website functions may include:

  • Requesting an auto glass quote
  • Sending vehicle information
  • Describing windshield or window damage
  • Asking about service availability
  • Requesting an appointment
  • Providing a service location
  • Asking about insurance-related assistance
  • Contacting Valley Mobile Auto Glass

Submitting information through the website does not, by itself, confirm service, pricing, parts availability, or an appointment.

Auto Glass Service Information

Vehicle glass work depends on the vehicle, the damaged glass, and the equipment installed on that vehicle.

Service requirements may be affected by:

  • Vehicle year, make, and model
  • Windshield, door glass, quarter glass, vent glass, or rear glass type
  • Size, depth, location, and condition of damage
  • Glass specifications
  • Available replacement glass
  • Moldings, trim, clips, seals, and related parts
  • Rain sensors
  • Cameras
  • Heating elements
  • Antennas
  • Heads-up display equipment
  • Advanced Driver Assistance Systems
  • Service location and working conditions

A service description published on the website does not determine the exact work required for a specific vehicle.

Quotes and Pricing

Quote requests must contain enough vehicle and damage information to identify the required glass and service.

Pricing may change when additional information affects the work, including:

  • Different glass specifications
  • Vehicle options not identified in the original request
  • Required moldings or related parts
  • Labor requirements
  • ADAS calibration
  • Taxes
  • Additional service requirements discovered before work begins

A website form, email, text message, or telephone discussion does not create a fixed price unless Valley Mobile Auto Glass confirms the applicable service and price.

Customers remain responsible for charges they approve for work performed.

Appointment Requests

An appointment request is not an appointment confirmation.

A requested date or time remains subject to Valley Mobile Auto Glass confirmation.

Scheduling depends on factors such as:

  • Technician availability
  • Glass availability
  • Vehicle requirements
  • Service location
  • Required equipment
  • Weather
  • Working conditions

Customers should rely on the appointment information confirmed directly by Valley Mobile Auto Glass.

Mobile Service Conditions

Mobile auto glass work requires a location where the vehicle and technician can be serviced safely and effectively.

Mobile service may be affected by:

  • Weather conditions
  • Lighting
  • Vehicle access
  • Space around the vehicle
  • Surface conditions
  • Property restrictions
  • Glass availability
  • Technician scheduling
  • Equipment requirements
  • Calibration requirements

Valley Mobile Auto Glass may determine that a requested location or service condition is unsuitable for the work requested.

Customer-Provided Vehicle Information

Accurate vehicle information is necessary for glass identification, pricing, scheduling, and service preparation.

Customers should provide accurate information when requested, including:

  • Year
  • Make
  • Model
  • VIN
  • Damaged glass location
  • Damage description
  • Vehicle options
  • Camera or sensor equipment
  • Service address

Incorrect information may result in the wrong glass being identified, a revised quote, a scheduling change, or additional service requirements.

Windshield Cameras and ADAS Equipment

Some windshields are connected to vehicle safety and driver-assistance technology.

Vehicle glass may include or interact with:

  • Forward-facing cameras
  • Lane departure systems
  • Lane keeping systems
  • Collision-warning systems
  • Automatic emergency braking systems
  • Traffic-sign recognition
  • Rain sensors
  • Heating systems
  • Antennas
  • Heads-up displays

A windshield replacement may require calibration or another vehicle-specific procedure when applicable.

Calibration requirements depend on the vehicle manufacturer, installed equipment, and work performed.

Payment for Services

Customers are responsible for charges agreed upon for services performed.

Payment obligations are based on the service information communicated in connection with the individual job.

These website terms do not establish:

  • Deposit requirements
  • Financing terms
  • Accepted payment methods
  • Late fees
  • Refund rights
  • Cancellation fees

Any applicable transaction-specific terms must come from the service information provided for that job.

Service Warranties

These Terms and Conditions do not create a warranty.

If Valley Mobile Auto Glass provides a warranty for a completed service, the applicable coverage, conditions, exclusions, and duration will be determined by the warranty terms provided with that service.

Website content does not expand or replace service-specific warranty terms.

Accuracy of Website Information

Valley Mobile Auto Glass may update website content as services, vehicle technology, parts, operating conditions, or business information change.

Website information may therefore change without remaining identical over time.

Customers should confirm information that directly affects:

  • Pricing
  • Scheduling
  • Glass availability
  • Vehicle compatibility
  • Calibration
  • Service requirements

An outdated or incomplete website statement does not override information later confirmed for a specific vehicle or appointment.

Website Ownership and Content Use

Valley Mobile Auto Glass website content may include protected:

  • Business names
  • Logos
  • Written copy
  • Graphics
  • Photographs
  • Page designs
  • Original service content

Users may view the website for personal and legitimate service-related purposes.

Website material may not be copied, republished, sold, misrepresented, or used commercially without permission unless applicable law permits that use.

Prohibited Website Activity

Users must not use the website to:

  • Submit fraudulent service requests
  • Provide intentionally false vehicle information
  • Impersonate another person
  • Attempt unauthorized system access
  • Disrupt website operation
  • Upload or transmit harmful code
  • Interfere with website security
  • Scrape or exploit website content unlawfully
  • Use the website for illegal activity

Valley Mobile Auto Glass may restrict access when necessary to protect the website, business systems, or legitimate users.

Third-Party Websites and Tools

The Valley Mobile Auto Glass website may connect to third-party websites, platforms, maps, payment tools, communication services, insurance resources, or other external systems.

Third parties control their own:

  • Content
  • Availability
  • Security
  • Privacy practices
  • Terms of use
  • Service policies

Valley Mobile Auto Glass is not responsible for independently operated third-party websites or services.

Website Disclaimer

Website information is intended to help customers understand available services and submit service-related requests.

It does not serve as a guaranteed:

  • Damage assessment
  • Repairability decision
  • Glass identification
  • Final price
  • Appointment confirmation
  • Insurance decision
  • Calibration determination
  • Service result

Vehicle-specific information takes priority over general website descriptions when determining the work required.

Limitation of Liability

To the extent permitted by applicable law, Valley Mobile Auto Glass is not responsible for losses caused by unlawful website use, unauthorized interference, inaccurate information submitted by a user, or reliance on general website information where vehicle-specific confirmation was required.

This section does not limit liability that cannot legally be limited.

Nothing in these terms removes consumer rights that apply under law.

Responsibility for Website Misuse

A user may be responsible for losses or claims directly caused by that user's:

  • Fraudulent website activity
  • Unlawful website use
  • Unauthorized access attempts
  • Intellectual property violations
  • Material violation of these Terms and Conditions

This provision applies only to the extent permitted by law and is limited to losses connected to the user's conduct.

Applicable Law

Use of the website remains subject to applicable federal, California, and local law.

These Terms and Conditions do not create:

  • Mandatory arbitration
  • An exclusive court venue
  • A jury-trial waiver
  • A class-action waiver

Rights and remedies remain subject to applicable law.

Changes to These Terms

Valley Mobile Auto Glass may revise these Terms and Conditions when website functions, business practices, legal requirements, or service-related processes change.

The Last Updated date identifies the version currently published on the website.

Users should review the current version when returning to the page after material changes.

Contact Information

Questions about these Terms and Conditions may be directed to:

Valley Mobile Auto GlassPhone: (818) 224-7676Hours: Monday–Sunday, 7 AM–9 PMWebsite: https://www.valleymobileautoglass.com/

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